Frexxi Online Store – Terms Of Services

1. Introduction

These terms and conditions govern the use of our e-commerce platform for purchasing accessories and home goods sourced from China. By accessing this website and making purchases, you agree to abide by these terms.

2. Product Information

We aim to provide accurate product descriptions. As products are sourced from China, there might be slight variations in color, texture, or specifications. We endeavor to represent the products as accurately as possible.

3. Pricing and Payments

All prices are in EURO and are inclusive of applicable taxes. There are no additional customs duties as these costs are already included in the price. Payments are securely processed through our platform.

4. Orders and Shipping

Orders are typically processed within 5 business days. Shipping to EU countries from China is provided free of charge and typically ranges from 1 to 2 weeks. Delays may occur due to unforeseen circumstances like customs or other external factors.

5. Returns and Refunds

We accept returns within 30 days of delivery. Products must be in their original condition for a refund or exchange. Return shipping costs are the responsibility of the customer.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that result from the use of our products or website.

7. Compliance with EU Regulations

We adhere to all EU regulations regarding consumer rights, data protection, and e-commerce practices.

8. Intellectual Property

All content on the website is protected by copyright and intellectual property laws. Any unauthorized use is prohibited.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of Finland. Any disputes shall be resolved amicably through negotiation, and if necessary, through the courts of Finland.

10. Contact Information

For any inquiries or concerns regarding these terms or our products, please contact us at support@frexxi.com.

 

Last updated: 13.11.2023