Privacy Policy
This Privacy Policy describes how Frexxi Online Store, operated by DazzherDeals (“Company,” “we,” “our,” or “us”), collects, processes, and shares personal data in connection with our website https://www.frexxi.com and all other sites, applications, software, platforms, and tools where this Privacy Policy is posted (collectively, the “Website”).
We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our legal bases for collecting and processing personal data include:
- Contractual necessity – to process your orders and provide customer support.
- Legal compliance – to meet our legal obligations (e.g., tax and accounting requirements).
- Legitimate interests – to improve our services, enhance security, and prevent fraud.
- Consent – where required, we will request your explicit consent before processing your personal data.
This Privacy Policy applies only to our Website. It does not cover any third-party websites, applications, systems, or services (“Third-Party Services”), even if they are linked to or accessible from our Website.
Who Are We?
Our website address is: https://frexxi.com. Frexxi Online Store is a Finnish-based e-commerce platform that sources products from China and ships them to EU countries. Frexxi Online Store is the data controller of your personal data. You can contact us at: support@frexxi.com.
Information provided to or gathered through the Website is controlled by:
Frexxi Online Store
Oulu, Finland
Email: support@frexxi.com
What Personal Data We Collect and Why?
During Your Visit to Our Site, We Track:
- Products viewed (to show recently viewed items)
- Wishlist products (to personalize recommendations and marketing campaigns)
- Products added to the cart (to display them at checkout).
Order Information
When you make a purchase in our store, we collect your order details to process your order and shipment, including:
- Your name
- Phone number
- Email address
- Shipping and billing addresses
Payment Information
When you make a payment, Klarna collects:
- Your payment details
Account Data
If you create an account in our store, we collect:
- Username
- Password
Automatic Data Collection
Analytics Data
We may share your information to analyze how users interact with our website through behavioral metrics, heatmaps, and session replay tools. Website usage data is collected via first- and third-party cookies to optimize our services, prevent fraud, and improve our offerings.
Log and Usage Data
We automatically collect certain information when you visit our website, including:
- IP address
- Device type
- Date and time stamps
- Visited URLs on our server
- Referring URLs
- Browser user agent
Location Data
Our language translation service uses location data for automatic language selection, including:
- Browser language
- Cookie data
How Do We Collect Your Information?
We collect personal data in the following ways:
1. Information You Provide to Us
You provide information directly when you:
- Place an order on our website
- Create an account
- Subscribe to our newsletter
- Contact our customer support
- Leave a review or comment
2. Information Collected Automatically
When you visit our website, we automatically collect certain data through cookies and tracking technologies, including:
- IP address
- Device type and browser information
- Pages visited and time spent on our site
- Referral source (e.g., how you arrived at our website)
3. Information from Third Parties
We may receive personal data from third-party services, such as:
- Payment providers (e.g., Klarna) when you make a payment
- Analytics providers (e.g., Google Analytics) to understand website usage
- Advertising platforms (e.g., Facebook, Google Ads) if you interact with our ads
We process this data in accordance with our Privacy Policy and applicable GDPR regulations.
Do We Use Cookies?
We may use cookies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, save your preferences, and assist with basic site functions.
Legal Basis for Processing
The use of cookies and tracking technologies is based on your consent, unless the cookies are necessary for the operation of our site (i.e., essential cookies). You can manage your cookie preferences and consent at any time through the cookie banner that appears when you first visit our site.
Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Google Analytics
We may use Google Analytics to track and analyze the use of our Services, including Demographics and Interests Reporting. You can opt out of Google Analytics by selecting “Necessary Cookies Only ” on the cookie banner.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
- Wishlist details, such as products added, date of addition, name and privacy settings of your wishlist.
Our team members have access to this information to help fulfill orders, process refunds and support you and to offer you better deals for the products you love.
Data Sharing and International Transfers
We share information with third parties who help us provide our orders and store services to you; for example:
Shipping Address and Order Fulfillment
When you place an order, we share necessary order details (such as name, shipping address, and order contents) with our fulfillment partner, CJDropshipping, based in China. This transfer complies with GDPR requirements through the European Commission’s Standard Contractual Clauses (SCC).
Payments
When using Kustom Checkout by Klarna, product details (name, price, quantity, SKU) are sent to Klarna. Upon finalizing a purchase, Klarna sends billing and shipping addresses back to our platform for order processing.
Google Web Fonts
For uniform font representation, this site uses Google Web Fonts. Your browser loads the required fonts and establishes a direct connection to Google’s servers. More information: Google’s Privacy Policy.
Third-Party Data Processing Agreements
For data transfers outside the EU/EEA, we rely on the Standard Contractual Clauses (SCC) approved by the European Commission. If you have any questions, you can contact us at support@frexxi.com.
Data Security and Breach Notification
We implement appropriate security measures to protect your data. In the event of a data breach that poses a risk to personal data, we will notify affected individuals and the relevant EU data protection authority within 72 hours, as required by GDPR.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Inactive accounts: 1 year
- Pending, failed, and canceled orders: 1 year
- Completed orders: 6 years (for tax and legal purposes)
- Marketing data: Until consent is withdrawn
- Comments: Retained indefinitely unless requested for deletion
You may request a copy, correction, or deletion of your personal data at any time.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights Over Your Data
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Ask us to update inaccurate information.
- Deletion: Request removal of your personal data.
- Restriction: Limit processing under certain conditions.
- Objection: Opt out of direct marketing.
- Data portability: Obtain a transferable copy of your data.
To exercise these rights, contact us at support@frexxi.com.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Translations
Frexxi Online Store provides translated versions of this Privacy Policy, but the English version is the official and legally binding version. If you wish to view this article in another language, please switch the language using the ‘Other Sites’ menu at the bottom of the page.
By continuing to browse our store, you consent to our Privacy Policy. If you do not agree, please leave the website.
For inquiries, email support@frexxi.com.
Last edited: 19.03.2025